Ashika Group Uses the Compacct CRM to Strengthen their Relationship with the Customers
The Ashika Group is one of the leading financial service provider companies in India. The Ashika Group was officially registered as Ashika Group Credit Capital Limited in the year 1996. Some of their highly prominent services include equity trading, commodity trading, internet trading, currency trading, mutual fund distribution, bond distribution, IPO distribution, and so forth. This company provides fund-based services, which includes providing advances and loans to the clients, inter-corporate deposits, and other similar activities. Starting with a head-count of just 10 members in their team, the company now has more than 300 authorised professional dedicatedly working for them. The Ashika Group has total 4 branches spread across various states and a record-breaking client base of more than 115000 clients from all over India.
Being one of the most popular financial service providing companies in India, the Ashika Group was in need of advanced software that can take care of the modern problems of their customers. As their clientele was increasing rapidly, they could no longer rely on the older generation of software for providing highly professional services to their valuable clients. Also, their branches are spread across different regions and their clients are also from different parts of India so they actually needed one such software that can give them one specific platform to perform their regular customer interactions and activities. That is when they came to know about the Compacct CRM software. Compacct CRM is cloud based CRM software that consists of the most modern features and can be accessed from multiple locations and through multiple devices. This highly advanced software was chosen by the Ashika Group for handling their Customer Relationship.
The Compacct CRM was implemented in the Ashika Group in the year 2016. The directors and team members of Iconwizard Technologies made sure that they employees of the Ashika Group do not face any kind of issues while operating the software and, to meet this end, a brief training session was conducted for all the current employees of the company. The Compacct CRM is now being actively used by Ashika Group for tracking the activities of their employees and their interactions with the existing and potential clients. A separate mobile app was customized for the Ashika Group so that they can access the software from any possible geographical location through their mobile phones.
The prominent features of the Compacct CRM software that is being used by the Ashika Group are listed below:
- Customer Relationship Management
- Online Sales Tracking
- Tracking of on-field and in-office sales executives and their activities
- Mobile App for CRM