Plantex Agro has been using the Proficient Compacct CRM Software Since 2018
Plantex Agro Pvt Ltd is one of the leading organizations of India that deals with the manufacturing of whole spices. They have been developing and manufacturing whole spices for the food processing industry for since the inception of the venture in 1999. In the year 2003, they started the trading of oleoresin blends and essential oils. Also, they are one of the pioneers of manufacturing spice oleoresin blends in India. The main motive behind the establishment of this organization is to deliver highest quality products to the customers to ensure maximum satisfaction at cost-effective prices. The authentic spices that they produce are generally used to prepare items including various sauces, namkeen, dry snacks, pickles, spice mixtures, seasonings, and the likes. The head office of Plantex Agro is situated in Kolkata, West Bengal.
The organization was in a phase when changing the age-old techniques of customer services became necessary for them. They wanted to automate their processes of customer relationship management so that there are no faults or mistakes in the entire routine. Also, they were looking for one such software that can help them is achieving maximum profits out of their regular customer interactions. The higher authorities at Plantex Agro came to know about the Compacct ERP and Compacct CRM software through the directors of Iconwizard Technologies. After going through the free demo session and knowing about the easy ways of using the software, they chose to implement the Compacct CRM software to look after the customer relationship management system of their organization.
The highly advanced cloud based Compacct CRM software for manufacturing industry was implemented in the head office of Plantex Agro at Kolkata in the year 2018. This software helped them in live tracking their entire sales process from whichever location they preferred. Being a cloud based software, Compacct CRM helped them to keep a track of their daily sales and distribution activities taking place in various areas of the country through just a few clicks on the mobile phone or any other available responsive devices.
The main features of the Compacct CRM software as used by Plantex Agro are listed down below:
- Customer Relationship Management
- Sales & Distribution
- Online Sales Tracking
- Post-Sales Service Management